77bd6 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how 77bd6 ("we", "us", "our", or the "Platform") collects, processes, stores, and protects the personal data of individuals ("you", "your", or the "Player") who access or use the website located at https://77bd6.io and all related services, features, games, and betting markets made available therein.

77bd6 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We recognise that the privacy of our players is a fundamental right, and we have designed our data practices to be proportionate, purposeful, and secure.

By registering an account on 77bd6, accessing the platform, or otherwise engaging with our services, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the platform.

2 Data We Collect

77bd6 collects personal data across several categories, depending on how you interact with the platform. The categories of data we may collect include:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification details provided during registration or KYC verification.
• Contact Data: Email address, mobile phone number, and residential address (city, district, country).
• Financial Data: Payment method details (such as bKash mobile number, Nagad account reference, Rocket wallet number, or Visa/Mastercard card details where applicable), transaction history including deposit and withdrawal amounts in BDT, and associated transaction IDs.
• Verification Documents: Scanned or photographed copies of your National ID (NID), passport, driving licence, or other government-issued documents submitted for identity verification purposes.
• Technical Data: IP address, device identifiers, browser type and version, operating system, screen resolution, and session-level timestamps.
• Behavioural Data: Game history, bet records, wagering patterns, session duration, pages and features accessed, and in-platform navigation paths.
• Communication Records: Transcripts and records of live chat sessions, email exchanges, and any support tickets raised with the 77bd6 customer support team.
• Preference Data: Marketing opt-in and opt-out records, language preferences, responsible gaming settings such as deposit limits and cooling-off periods.

We collect only the data that is necessary for the purposes described in this Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is inherent in the identity documents submitted for KYC purposes.

3 How We Collect Data

77bd6 collects personal data through the following channels and mechanisms:

• Direct Submission: Data you provide actively during account registration, KYC document upload, deposit or withdrawal transactions, completion of responsible gaming forms, or communications with customer support.
• Automated Collection: Technical data collected automatically when you access the platform, including IP address, session data, and device information, gathered via server logs, cookies, and similar tracking technologies.
• Platform Interaction: Behavioural data generated as a natural by-product of your use of the platform — including games played, bets placed, and features accessed — recorded within our secure internal systems.
• Third-Party Payment Providers: Transaction confirmation data received from payment processors including bKash, Nagad, Rocket, Upay, Visa, and Mastercard, necessary to verify the successful processing of deposits and withdrawals.
• Identity Verification Partners: Where 77bd6 uses a third-party KYC service provider to assist with identity verification, that provider may share the outcome of verification checks (pass/fail status and supporting metadata) with us.

4 How We Use Your Data

77bd6 uses the personal data collected from players for the following purposes:

• Creating, managing, and maintaining your player account on the 77bd6 platform.
• Verifying your identity and age (players must be 21 or older) in compliance with our responsible gaming and anti-money-laundering obligations.
• Processing deposits and withdrawals in Bangladeshi Taka via your chosen payment method, and maintaining accurate records of all financial transactions associated with your account.
• Detecting, investigating, and preventing fraudulent activity, account abuse, bonus misuse, and any other breach of our Terms & Conditions.
• Monitoring your gaming behaviour to identify early indicators of problem gambling and, where appropriate, applying responsible gaming interventions such as deposit limits or cooling-off periods.
• Providing customer support, resolving disputes, and responding to account-related enquiries.
• Sending platform notifications, including transaction confirmations, account security alerts, and updates to our Terms & Conditions or this Privacy Policy.
• Delivering targeted promotional communications (bonuses, seasonal offers, game recommendations) to players who have opted in to marketing communications, and honouring opt-out requests promptly.
• Improving the platform through internal analytics, A/B testing, and usability research conducted on anonymised or aggregated datasets.
• Complying with applicable legal obligations, including anti-money-laundering regulations and any lawful requests from competent regulatory or law enforcement authorities.

We do not use your personal data for automated individual decision-making that produces significant legal effects without human review. Where automated tools assist in fraud detection or responsible gaming monitoring, a human agent reviews flagged cases before any account-level action is taken.

5 Legal Basis for Processing

All processing of personal data by 77bd6 is conducted on one of the following lawful bases:

• Contractual Necessity: Processing that is required to perform the contract between you and 77bd6 — specifically, to operate your account, process transactions, and deliver gaming and betting services.
• Legal Obligation: Processing required to comply with applicable legal requirements, including anti-money-laundering obligations, age verification mandates, and responses to lawful regulatory or law enforcement requests.
• Legitimate Interest: Processing carried out for purposes that 77bd6 has a genuine operational interest in pursuing — such as fraud detection, platform security, and internal analytics — provided that such interests are not overridden by your fundamental privacy rights.
• Consent: Processing activities for which 77bd6 relies on your freely given, specific, and informed consent — primarily the sending of marketing communications and the placement of non-essential cookies. You may withdraw consent at any time without detriment to your account.

Where processing is based on consent, withdrawal of that consent does not affect the lawfulness of processing conducted prior to the withdrawal. To withdraw consent for marketing communications, use the unsubscribe link in any marketing email or contact our support team directly.

6 Data Sharing & Disclosure

77bd6 does not sell your personal data. We share personal data with third parties only in the following strictly limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive the minimum payment data necessary to process your deposit or withdrawal transactions. These providers operate under their own privacy policies and are not permitted to use your data for any purpose beyond processing your transaction.
• Identity Verification Providers: Third-party KYC service providers receive identity document data solely for the purpose of verifying your identity. Verification partners are bound by strict data processing agreements and may not retain your documents beyond the verification period.
• Game Providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe receive limited session and account data required to deliver their game content to your device. They do not receive your payment details or KYC documents.
• Analytics and Security Providers: Internal analytics tools and cybersecurity monitoring services that assist 77bd6 in maintaining platform performance and detecting fraudulent activity may process technical and behavioural data on our behalf under data processing agreements.
• Legal and Regulatory Authorities: 77bd6 may disclose personal data to competent law enforcement, regulatory, or governmental bodies where required to do so by law, court order, or other binding legal process. We will notify you of such disclosures where legally permitted to do so.

All third parties with whom 77bd6 shares personal data are contractually required to maintain appropriate technical and organisational measures to protect that data and to process it only for the purposes specified by 77bd6.

7 Cookies & Tracking Technologies

77bd6 uses cookies and similar technologies (including local storage and session tokens) to operate the platform effectively, maintain your logged-in session, and gather anonymised analytics data about how players navigate and use the site. The types of cookies we use are as follows:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. They cannot be disabled without impairing your ability to use the platform.
• Functional Cookies: Store your preferences — such as remembered login details and responsible gaming settings — so that you do not need to re-enter them on each visit.
• Analytics Cookies: Collect anonymised data about page visits, game usage, session lengths, and navigation paths. This data is used in aggregate to improve the platform experience and is never used to identify individual players.
• Security Cookies: Assist in detecting and mitigating suspicious behaviour, brute-force login attempts, and other security threats.

77bd6 does not deploy third-party advertising or retargeting cookies. Your browser settings allow you to manage, restrict, or delete cookies at any time. Disabling strictly necessary cookies will affect platform functionality. For detailed guidance on managing cookies in your specific browser, please refer to your browser's help documentation.

8 Data Retention

77bd6 retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. Our general retention periods are as follows:

• Account and Registration Data: Retained for the duration of your active account, plus a minimum of five (5) years following account closure, in compliance with anti-money-laundering record-keeping requirements.
• Transaction Records: Financial transaction records, including deposit and withdrawal history, are retained for a minimum of five (5) years from the date of each transaction.
• KYC / Identity Documents: Retained for the duration of your account and for five (5) years after account closure. Document copies may be securely deleted earlier upon a verified data deletion request, subject to legal retention obligations.
• Support Communications: Live chat transcripts and email correspondence are retained for up to three (3) years from the date of each interaction, to support dispute resolution and quality assurance.
• Technical and Log Data: Server logs and IP address records are retained for up to twelve (12) months for security monitoring purposes, after which they are anonymised or deleted.
• Marketing Preferences: Opt-in and opt-out consent records are retained for the duration of your account to demonstrate compliance with consent obligations, and for up to three (3) years following account closure.

When data is no longer required, 77bd6 will securely delete or irreversibly anonymise it in accordance with our internal data disposal procedures.

9 Your Rights

As a player on the 77bd6 platform, you hold the following rights with respect to your personal data. These rights may be exercised at any time by contacting the 77bd6 support team through the channels listed in Section 14:

• Right of Access: You may request a copy of the personal data that 77bd6 holds about you, along with information about how it is processed and why.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to Erasure: You may request the deletion of your personal data in circumstances where the data is no longer necessary for its original purpose, where you have withdrawn consent (and no other lawful basis applies), or where the data has been processed unlawfully. Deletion requests are subject to our legal retention obligations.
• Right to Restriction: You may request that 77bd6 restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being reviewed.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing conducted on the basis of legitimate interest at any time. You also have the absolute right to object to the use of your data for direct marketing purposes, including profiling for marketing.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

77bd6 aims to respond to all data rights requests within 30 days. In cases of complexity or where a large volume of requests has been received, this period may be extended by up to a further 60 days, with notice provided to you within the initial 30-day window.

10 Data Security

77bd6 employs a multi-layered technical and organisational security framework to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption applied to all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including identity documents and payment reference data stored on our servers.
• Role-based access controls ensuring that only authorised 77bd6 personnel with a legitimate operational need can access personal data.
• Regular security audits and penetration testing of our platform infrastructure to identify and remediate vulnerabilities.
• Real-time intrusion detection and anomaly monitoring systems that alert our security team to suspicious access patterns.
• Secure, encrypted backup procedures to protect data integrity in the event of system failure.

While 77bd6 takes all reasonable precautions to safeguard your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 77bd6 will notify affected players promptly and take all necessary remedial action.

You also play an important role in keeping your data secure. You must maintain the confidentiality of your 77bd6 account credentials and must not share your username or password with any third party. If you suspect your account has been accessed without your authorisation, contact our support team immediately.

11 Children & Minors

77bd6 strictly prohibits the use of its platform by anyone under the age of 21. Our platform is not directed at, and is not designed to attract, minors. We do not knowingly collect personal data from individuals under 21 years of age.

As part of our registration and KYC process, every player is required to confirm their date of birth and, in many cases, to provide government-issued identity documentation confirming they are at least 21 years old. Where 77bd6 discovers that personal data has been collected from an individual who is under 21, that account will be immediately suspended, the data will be securely deleted, and any associated funds will be subject to review before return.

If you are a parent or guardian and believe that your child has registered on 77bd6 or provided personal data to us without your consent, please contact our support team immediately. We will investigate and take appropriate action without delay.

12 Third-Party Links

The 77bd6 platform may contain references to third-party service providers, game studios, and payment partners. While these references exist within our platform, 77bd6 is not responsible for the privacy practices or data handling procedures of any third-party organisation. Each third party operates under its own privacy policy, and we encourage you to review those policies before sharing personal data with any external service.

Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe deliver game content to your device via embedded technology. While 77bd6 limits the data these providers can access, their own platform-level data practices are governed by their respective privacy notices. 77bd6 is not liable for the content or accuracy of third-party privacy policies.

Payment partners including bKash, Nagad, Rocket, Upay, Visa, and Mastercard are independent data controllers with respect to the transaction data they process on their own systems. Their use of your financial data is governed by their own terms and privacy policies, which are separate from this Policy.

13 Changes to This Policy

77bd6 reserves the right to update or modify this Privacy Policy at any time. Changes may be made to reflect updates to our data processing practices, the introduction of new platform features, changes in applicable legal or regulatory requirements, or improvements to our privacy governance framework.

When material changes are made to this Policy, 77bd6 will notify registered players via email and/or a prominent notice displayed on the platform. The revised Policy will indicate the updated effective date at the top of the document. We encourage you to review this Policy periodically to stay informed about how we protect your data.

Your continued use of the 77bd6 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you must stop using the platform and may request the closure of your account.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 77bd6 holds about you, please contact our Data Support team through the following channels:

• Email: support at 77bd6.io — for data rights requests, privacy enquiries, and general data protection questions.
• Live Chat: Available 24/7 on the 77bd6 platform via the live chat widget, staffed by agents operating on Bangladesh Standard Time (UTC+6).
• Phone: +880 1700 000000 — available during business hours, Bangladesh Standard Time.

When submitting a data rights request, please include your registered email address and a clear description of your request so that we can identify your account and respond efficiently. We may need to verify your identity before processing certain types of requests to protect against unauthorised access to account data.

77bd6 is committed to resolving all privacy-related concerns in a fair, transparent, and timely manner. We aim to acknowledge all enquiries within 2 business days and to provide a substantive response within 30 days.